--- type: Software Review title: Is Chaser Worth It? Chaser Review 2026 description: An honest Chaser review: cost by revenue band, plan limits, ratings on Xero and Capterra, limits in Chaser's own help docs, and who it suits. resource: https://accounting.events/reviews/chaser-review/ tags: [is chaser worth it, chaser review, chaser reviews, chaser credit control review, chaserhq review, chaser for small business, is chaser good, chaser pros and cons] timestamp: 2026-11-03 author: Harry P. Smart fact_checked_by: Julie Turnbridge fact_checked: 2026-11-03 --- > **Facts checked November 2026.** We re-checked the prices, plans and features on this page against each vendor's own pages and app store listings. Where a vendor hides a price, we show the last published one and say so. # Is Chaser worth it? An honest Chaser review What Chaser costs, what you get for the money, what its own help docs say it does not do, and which businesses get their money's worth. **Chaser is worth it for a UK business under £10m revenue that wants email, SMS, letters and automated calls in one tool, and that has a person who chases. It costs £199 a month on Compact under £4m revenue, £599 on Core under £10m and £899 on Complete under £100m.** **It is harder to justify for a small business with few late invoices, because the price is set by revenue and not by how many invoices you chase. Below £4m, Compact also stops at 4 users and 4 workflows.** **In short** - **Price:** £199, £599 or £899 a month, set by annual revenue. Yearly billing takes 10% off. - **Rating:** 4.98 from 374 reviews on the Xero App Store and 4.9 from 45 on [Capterra](https://www.capterra.co.uk/software/157101/chaser). - **Trial:** a free trial (10 days on the Xero listing) or a conversation with an expert. - **Main limits:** 4 users and 4 workflows on Compact, a Xero reconnect every 90 days, and one set of late-fee rules, across the account or for selected debtors. - **Alternative:** Paidnice from £49 (US$69) a month, priced by invoice volume, with a late fee policy for each customer group. **Related guides:** [Chaser pricing](https://accounting.events/reviews/chaser-pricing/), [the best Chaser alternatives](https://accounting.events/reviews/best-chaser-alternatives/), [Chaser vs Paidnice](https://accounting.events/reviews/chaser-vs-paidnice/) **Video:** [Is Chaser Worth It? Chaser Review: Cost, Limits and Alternatives](https://www.youtube.com/watch?v=fiqUlVUEPeg) ### Video chapters and transcript - 0:00 Short answer - 0:23 What Chaser costs - 0:43 Chaser cost calculator - 1:11 Limits in Chaser's own help docs - 1:35 Alternatives, in the page's order Is Chaser worth it? An honest Chaser review. Chaser is worth it for a UK business under ten million pounds of revenue that wants email, SMS, letters and automated calls in one tool, and has a person who chases. It is harder to justify for a small business with few late invoices, because the price is set by revenue, not by how many invoices you chase. Chaser picks the plan from your annual revenue. Compact costs one hundred and ninety-nine pounds a month, under four million. Core costs five hundred and ninety-nine, under ten million. Complete costs eight hundred and ninety-nine, under one hundred million. Yearly billing takes ten percent off. The cost calculator on the page shows the same thing. At one million pounds of revenue, you need Compact. That is one hundred and ninety-nine pounds a month, or two thousand three hundred and eighty-eight pounds a year. At seven million pounds, you need Core, at five hundred and ninety-nine pounds a month. At forty million pounds, it is Complete, at eight hundred and ninety-nine pounds a month. The price stays the same for any number of invoices. Chaser's own help centre states these limits. Compact stops at four users and four workflows. Xero disconnects every ninety days, and chasing pauses until someone reconnects. Payment plans chase on the invoice due date. Late fees follow one set of rules for the account. There are no automated calls in New Zealand. And on Xero App Store billing, credit reports are not available. The page lists three alternatives that publish a price. First, Paidnice, for a Xero or QuickBooks Online business that wants a late fee policy for each customer group. It costs forty-nine pounds, or sixty-nine dollars, a month for up to one hundred and fifty invoices. Second, in2 collect, at seventy-nine pounds a month for up to two hundred invoices. Third, Satago, from forty-five pounds a month (twenty-five pounds inside Sage 50) on a flat tier with twenty-five credit reports. > **CPA note, Harry P. Smart:** Letters and Creditsafe are convenient when a credit controller is already in place. The single fee rule and the 90-day Xero reconnection are the two ongoing frictions to plan for. ## Is Chaser worth it? The short verdict Chaser is a mature tool. It launched in 2014, it chases on four channels, and its Xero App Store rating of 4.98 comes from 374 reviews. For the right business, the price buys a complete credit control setup. The table shows when the price makes sense and when it does not. | Chaser is worth it if | Chaser is harder to justify if | |---|---| | You want email, SMS, letters and automated calls from one tool | Xero's own invoice reminders already get most of your invoices paid | | You want Creditsafe credit checks next to your chasing | You are under £4m revenue and need more than 4 users or 4 workflows | | You want a person to do the chasing for you, with Chaser Care | You want a separate late fee policy for each customer group | | You charge UK statutory interest at the Bank of England base rate | You trade in New Zealand and want automated calls | ## What does Chaser cost? Chaser sets the plan by your annual revenue. The price is the same for 50 invoices a month or 5,000. ![Chaser pricing page with the country set to United Kingdom, showing Compact from £179, Core from £539 and Complete from £809 a month on yearly billing](https://accounting.events/assets/vendors/chaser-pricing-gbp.webp) _Chaser pricing page, UK pounds_ | Plan | Monthly | Billed yearly (per month) | Annual revenue | Limits | |---|---|---|---|---| | Compact | £199 | £179 | Under £4m | 4 users, 30 follow-up templates, 4 workflows | | Core | £599 | £539 | Under £10m | Unlimited users, templates and workflows; multi-entity | | Complete | £899 | £809 | Under £100m | Core, plus a dedicated account manager, priority support and a receivables forecast | | Custom | Quote | Quote | Above £100m | Speak to Chaser | Chaser Care adds a dedicated AR specialist who makes follow-ups and calls, manages the inbox and handles disputes. It is sold as a bundle: £899 a month with Compact, £1,599 with Core and £2,099 with Complete. Billed yearly, the bundles are £809, £1,439 and £1,889 a month. Source: Chaser's pricing page. SMS, letters, calls and credit checks beyond the plan allowance cost extra. Full detail in [Chaser pricing](https://accounting.events/reviews/chaser-pricing/). ## Chaser cost calculator Enter your currency and annual revenue to see the Chaser plan you need and what it costs. Chaser prices in UK pounds in every country, and the bands are under £4m, under £10m and under £100m. The interactive cost calculator on this page picks the Chaser plan from your currency and annual revenue, and shows the monthly and yearly cost with or without Chaser Care. ## What do you get for the money? Every plan includes the same chasing channels. The higher plans add users, workflows and account support. - **Email from your own mailbox.** Chase emails go from your own Gmail or Outlook address, so replies land in an inbox you already read. - **SMS, letters and automated calls.** Each is a step in a chasing schedule, billed by credit once the plan allowance runs out. - **Late fees and interest.** Four fee types: a fixed amount, the Bank of England base rate (UK only, charged daily), a daily percentage and a one-time percentage. - **Credit checks.** Reports and monitoring from Creditsafe, sold by credit on any plan. They need Chaser billing, not Xero App Store billing, and monitoring is not offered in Australia. - **Debt collection.** An escalation route to Chaser's collections partner, Debitura. - **Xero sync.** Chaser’s help centre says its Xero sync runs once a day and before reminders; its Xero listing says hourly. ## What do Chaser's users say? Chaser's ratings are high on both sites that publish them. | Site | Rating | Reviews | |---|---|---| | [Xero App Store](https://apps.xero.com/uk/app/chaser) | 4.98 | 374 | | [Capterra](https://www.capterra.co.uk/software/157101/chaser) | 4.9 | 45 | The ratings show that Chaser does what it promises for the businesses that chose it. Whether its revenue-based price fits your business depends on the limits and the small-business case in the next two sections. ## What are Chaser's limits? Chaser's own help centre states these limits. Check each one against how you chase before you buy. 1. **Compact caps users and workflows.** Below £4m revenue you get 4 users, 30 follow-up templates and 4 automated workflows. More needs Core at £599 a month. 2. **Xero needs a reconnect every 90 days.** Xero disconnects connected apps every 90 days. Chasing pauses until someone clicks "Reconnect to Xero" (Chaser help centre). 3. **Payment plans chase on the invoice due date.** Chasing uses the invoice due date, not the instalment dates. Payment plans are not available on the trial, Custom or Care (Chaser help centre). 4. **One set of late fee rules.** Fees follow one set of late-fee rules, across the account or for selected debtors, not tied to schedules (Chaser help centre). Chaser documents no way to run different rules per group. 5. **No automated calls in New Zealand.** Chaser states that auto-calls are not available in New Zealand (Chaser help centre). 6. **No credit reports on Xero App Store billing.** If you pay for Chaser through the Xero App Store, credit reports are not available until Chaser moves you to its own billing (Chaser help centre). ## Is Chaser worth it for a small business? For a small business with steady revenue and many late invoices, yes. Compact at £179 a month billed yearly is £2,148 a year, and it covers every invoice you send. For a small business with few late invoices, often not. The price does not go down when you chase less, so a £1m business with 20 overdue invoices a month pays the same £199 as a £3.9m business with 2,000. Start with Xero's built-in invoice reminders, and move to a paid tool when chasing takes real time each week. ## What are the alternatives to Chaser? These tools publish a price and suit a business that finds Chaser's revenue bands or late fee rules a poor fit. ### 1. Paidnice Best for a Xero or QuickBooks Online business that wants a late fee or interest policy for each customer group, priced by invoice volume. **Entry cost:** £49 / $69 a month on Essentials for up to 150 invoices a month. Pro starts at £74 a month with unlimited users. No contract. **Rated:** 5.0 from 84 reviews on the [Xero App Store](https://apps.xero.com/uk/app/paidnice). **Limitation:** Xero and QuickBooks Online are on every plan. Newer ledgers such as Rillet, Campfire, Digits, DualEntry, Puzzle, Accounting Seed and Odoo are available on every plan through Paidnice's closed testing program. Sage Accounting and other ERPs connect on the Custom plan. It does not support desktop ledgers such as Sage 50. ### 2. in2 collect Best for a business that sends up to 200 invoices a month and wants a fixed monthly price. **Entry cost:** £79 a month for up to 200 invoices. **Rated:** None found on the Xero App Store (UK). **Limitations with in2 collect.** Xero and NetSuite only. Credit scoring starts on the Growth tier. ### 3. Satago Best for a UK business that wants credit reports at a flat price. **Entry cost:** From £45 a month (£25 inside Sage 50), on a flat tier with 25 credit reports and 100 email reminders a month. **Rated:** 4.93 from 92 reviews on the Xero App Store (UK). **Limitations with Satago.** United Kingdom only, and about half the product is an invoice-finance channel rather than credit control. For a full comparison, see [the best Chaser alternatives](https://accounting.events/reviews/best-chaser-alternatives/) and [Chaser vs Paidnice](https://accounting.events/reviews/chaser-vs-paidnice/). ## Common questions ### Is Chaser worth it? Chaser is worth it for a UK business under £10m revenue that wants email, SMS, letters and calls in one tool and has a person who chases. It costs £199 a month on Compact under £4m revenue. It is harder to justify for a business with few late invoices, because the price is set by revenue. ### Is Chaser good for small businesses? Chaser suits a small business with many invoices to chase. Compact costs £199 a month, or £179 billed yearly, for revenue under £4m, with 4 users and 4 workflows. A business with few late invoices can start with Xero's built-in reminders. ### Does Chaser have a free trial? Yes. Chaser offers a free trial (10 days on the Xero listing) or a conversation with an expert; no minimum term, 10% off yearly billing. ### What are the downsides of Chaser? Chaser's help centre lists these limits: Xero disconnects every 90 days until you reconnect, payment plans chase on the invoice due date, late fees use one set of rules across the account or for selected debtors, and auto-calls are not available in New Zealand. Compact also stops at 4 users and 4 workflows. ### How is Chaser rated? Chaser has 4.98 from 374 reviews on the Xero App Store and 4.9 from 45 reviews on [Capterra](https://www.capterra.co.uk/software/157101/chaser). ### What is a cheaper alternative to Chaser? Paidnice costs £49 (US$69) a month for up to 150 invoices a month, priced by invoice volume. in2 collect costs £79 a month for up to 200 invoices, and Satago costs from £45 a month (£25 inside Sage 50) on a flat tier. ## Sources Sources checked by Julie Turnbridge on November 3, 2026: 1. [Capterra](https://www.capterra.co.uk/software/157101/chaser) (capterra.co.uk/software/157101/chaser) 2. [Xero App Store](https://apps.xero.com/uk/app/chaser) (apps.xero.com/uk/app/chaser) 3. [Xero App Store](https://apps.xero.com/uk/app/paidnice) (apps.xero.com/uk/app/paidnice)